There is an awful lot of advice out there (me included!) that talk about automating Twitter; talk about being able to schedule your tweets using devices such as TweetLater; talk about automatically updating your Facebook postings with Twitter. All of which save you time to be able to spend so that your marketing is working more effectively for you.
But doesn’t this automation actually go against what Twitter is all about? Twitter to be used as a conversation tool?
During the proactive times of my business, I schedule my tweets on a Monday morning, using a system like Tweetlater.
One of these scheduled tweets a couple of weeks ago, included this recommendation as a tip and somebody came back to me with a tweet “Yes, but this automation is all very well, but isn’t Twitter about conversation and not automation?”
Great point! Being totally automated on Twitter is extreme and I wouldn’t recommend it.
But by automating some of your tweets throughout the day and week, these can actually help generate your conversation.
You can’t be on Twitter 24 hours a day; you’ll go mad! And you would probably drive your business to the ground.
But by having certain tweets giving out tips and information when you are not actually live on Twitter can actually help people respond back to you and start a conversation. When you do log back in to Twitter, you can respond back and have that two-way conversation.
So is Twitter about automation or about conversation?
It is about both. You need to automate some aspects of Twitter to be able to remain sane, to be able to develop it and drive it forward as a marketing tool for your business. But if you automate too much it becomes lose the power because Twitter is about conversation, it is about replying and about building relationships.
Your thoughts and opinions: How much do you automate on Twitter? Or do you use Twitter for real-time tweets only? Leave your comments in the comments box below.
When you go looking for something on the web, the first place you probably go to is good old Google. Whether you want to find an answer to a burning question, a local website designer or the best cleaning product for that red wine stain on your carpet, Google tends to be the first point of call.
Your inbox is full to the brim. You have a ton of messages in your facebook account. You have had upteen invitations to connect on LinkedIn. And your Twitter stream is flowing so fast you have trouble keeping up with every tweet, link and reply.

